A router or firewall which is capable of establishing a PPPOE session, using the username and password we've given you. If an engineer installed an Openreach modem as part of your fibre installation, your router will need an Ethernet WAN port to connect to LAN1 on the Openreach Modem.

Jan 3, 2017 – It seems the problem is the Business Hub 5 wireless is quite poor. Any step-by-step instructions on what to replace it with would be appreciated. (The local BT agents – Elysium – promised to give me a new business smarthub but apparently that doesn't actually exist for business connections, only for home …

This has the VDSL connection wired into the DSL port of the Business Hub 5 which is a modem/router. I don't believe this can be used in modem mode, what modem should I buy off the shelf to replace the hub, as I will be installing a SonicWALL TZ215 for them, which doesn't support VDSL.